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1. What is the Easy Pay program?

The Easy Pay program allows residents the ease and convenience of pre-authorized tax payments, providing you an opportunity to tailor your tax payments to your monthly, quarterly, or due date budget. You will no longer need to worry about remembering to make your payment or about lost payments. The Easy Pay program allows residents the ease and convenience of pre-authorized tax payments, providing you an opportunity to tailor your tax payments to your monthly, quarterly, or due date budget. You will no longer need to worry about remembering to make your payment or about lost payments.

2. How does the Easy Pay program work?

Upon completion of the authorization form, the city notifies your financial institution that you wish to have your tax payments drawn directly from your checking or savings account. Each month, quarter, or due date we will notify your financial institution of the amount that must be subtracted from your account. Your financial institution will then automatically withdraw this amount and forward it to the city.

If you have any questions, feel free to email the Treasurer's Office.

3. I have a budget. May I pay my personal property and/or real estate taxes and stormwater fee monthly?

Since January 1, 1999, the citizens of Newport News are able to electronically deduct a set amount from their bank, savings and loan or credit union account automatically. If you have any questions, feel free to email the Treasurer's Office.

4. How much does it cost to participate in the Easy Pay program?

There is no charge from the city to participate in the Easy Pay program. If you have any questions, feel free to email the Treasurer's Office.

5. How will I know my financial institution paid my bill?

The automatic payment plan works like a check in every way. Instead of receiving a canceled check with your monthly statement, the payment will appear as a line item on your statement. If you have any questions, feel free to email the Treasurer's Office.

6. When will my account be debited?

Your account will be debited on the 5th of each month or quarter, or you may choose to have the full amount of tax debited on the tax due date. If you have any questions, feel free to email the Treasurer's Office.

7. May I select the amount to be debited each month?

The choice is yours. You may allow the city to estimate the monthly, quarterly, or due date tax payment in order to pay your tax in full upon the tax due date or you may select a monthly debit amount to accommodate your budget. However, if a balance remains on the due date, it is your responsibility to pay the remaining balance in full.

If you have any questions, feel free to email the Treasurer's Office.

8. Will I still receive my tax bill(s)?

Yes, you will receive an Easy Pay statement reflecting all tax assessments included in the Easy Pay Program. If you have any questions, feel free to email the Treasurer's Office.

9. I have added / deleted a vehicle; how does this change my Easy Pay account?

If a new vehicle has been acquired or a vehicle has been disposed of, please notify the Treasurer's Office so that your Easy Pay account may be adjusted to show an increase or decrease of your debit amount. Be sure to indicate on the notice of acquisition or disposal that you are participating in the Easy Pay Program. If you have any questions, feel free to email the Treasurer's Office.

10. Can I cancel the Easy Pay program at any time?

You can cancel the Easy Pay program at any time. Just provide your cancel notification in writing before the 2nd of the month to ensure a stop is placed on the pre-authorized debit. If you have any questions, feel free to email the Treasurer's Office.

11. How do I sign up for the Easy Pay program?

Fill out the Easy Pay program form online to enroll in Easy Pay. If you have any questions, feel free to email the Treasurer's Office.