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  1. Home

  2. Residents

    1. Education & Leisure
      1. Brooks Crossing
        1. Innovation Lab
        2. Workforce Development
        3. About Brooks Crossing
        4. Job Listings
        5. Resources
        6. Media
      2. Calendar of Events
      3. Citizen Fire Academy
      4. Citizen Police Academy
      5. Citizen Public Works Academy
      6. Community Centers
      7. Community Emergency Response Team
      8. Management Fellowship Program
      9. Museums & Historic Sites
        1. Historic Sites
        2. Museums
      10. Newcomer's Guide
      11. Parks, Squares & Plazas
      12. Programs & Classes
      13. Public Library
      14. Public Schools
      15. Sports Programs & Facilities
      16. Sustainable Living
      17. Attitude of Gratitude
    2. Community Outreach
      1. Adult & Family Services
      2. Child Welfare Services
      3. Employment Services
      4. Financial Services
      5. Homelessness Resources
    3. Tax Information
      1. Military Tax Information
      2. Property Assessments
      3. Tax Forms
      4. Taxes for Individuals
    4. Civic Engagement
      1. Agendas & Minutes
      2. Boards & Commissions
      3. City Council Participation
      4. Council Meeting Videos
      5. Freedom of Information Act
      6. Newport News Now
      7. Newport News TV
      8. Public Meetings
      9. Volunteer Opportunities
      10. Voting
      11. 2020 Census
    5. Garbage & Recycling
      1. Bulk Waste Program
      2. Fats, Oils, Grease and Food-Waste Safety
      3. Garbage Program
      4. Recovery Operations Center
      5. Recycling Program
        1. Collection & Drop-off Sites
        2. Household Hazardous Waste
        3. Residential Solid Waste Fee
        4. Recovery Operations Center
        5. Solid Waste Code Enforcement
        6. City Departments Recycling
      6. Seasonal Leaf Collection
      7. Trash Collection Calendar
    6. Health & Safety
      1. Before You Dig (PDF)
      2. Crime Data
      3. Drinking Water Quality
      4. Evacuation Routes
      5. Family Preparedness
      6. Flood Information
      7. Hurricane Guide
      8. Mayor's Campaign to End Bullying
      9. NN ALERT
      10. Property Complaints
      11. Police
      12. Sewer System Do's and Don'ts
      13. Smoke Testing
      14. Remember to Stop for School Buses
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  3. Business

    1. Doing Business
      1. Bids & RFPs
      2. Business Incentives
        1. Commercial Rehabilitation Property Tax Abatement
        2. Enterprise Zones
        3. Historically Underutilized Business Zones
        4. Opportunity Zones
        5. Residential Rehabilitation Property Tax Abatement
        6. Tourism Zones
        7. Technology Zones
      3. Contractor Certification
      4. Hydrant Flow Request
      5. Inspection Requests
      6. Loans & Grants
      7. Start a Business
    2. Business Resources
      1. Community Support Agency Grant Program
      2. Fats, Oils & Grease (FOG)
      3. Doing Business with Us
      4. Recycling
      5. Surplus Property
      6. Sustainable Living
      7. Vendor Resources
      8. Vendor's Handbook
      9. Waterworks Distribution Standards
      10. Zoning
    3. Permits & Applications
      1. Building Permit
      2. Contractor Registration
      3. Electrical Permit
      4. Mechanical Permit
      5. Plumbing Permit
      6. Vendor Registration
    4. Taxes, Fees & Charges
      1. Building, Electrical, Mechanical & Plumbing Fees
      2. Drafting & Mapping Fees
      3. Stormwater Management Service Charge
      4. Tax Forms
      5. Taxes for Businesses
      6. Waterworks Rates & Fees
    5. Planning & Development
      1. Construction Code
      2. Design Criteria Manual
      3. Economic Development Authority
      4. Emergency Planning
      5. Framework for the Future
      6. Planning Commission
      7. Project Status Report
      8. Property Assessment Search
      9. Site Selection Assistance
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  4. Government

    1. City Government
      1. Boards, Commissions & Committees
        1. Architectural Review Boards
        2. Board of Appeals
        3. Board of Review of Real Estate Assessments
        4. Board of Trustees Retirement Fund
        5. Board of Zoning Appeals
        6. Commemoration Advisory Committee
          1. Bylaws
          2. Application
        7. Committee on Investments - Retirement Fund
        8. Comprehensive Plan Citizen Advisory Committee
          1. 2013 Community Survey Results
          2. How to Participate
          3. Studies, Reports & Surveys
          4. Draft Comprehensive Plan
        9. Downing-Gross Cultural Arts Center Board
        10. Eastern Virginia Medical School Board of Visitors
        11. Electoral Board
        12. Hampton-NN Community Services Board
        13. Hampton-NN Community Criminal Justice Board
        14. Hilton Village Architectural Review Board
        15. Hispanic Advisory Committee
          1. Committee Charter
          2. Membership Information
          3. Strategic Plan
        16. Human Services Advisory Board
        17. Industrial Development Authority
        18. Insight Enterprises Board of Directors
        19. Law Library Advisory Committee
        20. Newport News Arts Commission
          1. Grants
            1. Funding Guidelines
            2. Links for Arts
          2. Current Members
        21. Newport News Community Policy & Management Team
        22. Newport News Human Rights Commission
        23. Newport News Occasions, Inc.
        24. Newport News Planning Commission
          1. Planning Commission Annual Report
          2. Meeting Schedule & Submission Deadlines
          3. Agenda & Minutes
          4. Meeting Webcasts
        25. Newport News Public Library Board of Trustees
        26. Newport News Redevelopment & Housing Authority
        27. Newport News Wetlands Board
        28. Newsome House Museum & Cultural Center BOD
        29. North End/Huntington Heights Architectural Review
        30. Peninsula Agency on Aging
        31. Peninsula Airport Commission
        32. Reservoir Protection Appeals Committee
        33. Southeastern Virginia Health System
        34. Taxi Advisory Board
        35. Thomas Nelson Community College Board of Directors
        36. Towing Advisory Board
        37. USS Newport News Liaison Committee
      2. Charter & Organization
      3. City Code
      4. City Council
      5. Departments & Offices
        1. Contact Center
          1. NNVA 311 Mobile Application FAQ
          2. NNVA 311 Mobile App Terms of Service
          3. 311 FAQs
        2. Budget & Evaluation
          1. Bond Rating
          2. Capital Improvement Plan
          3. City Operating Budget
          4. Community Support Agency Grant Program
          5. Guide to the Budget Process
          6. Open Budget Portal
            1. City Operating Budget
            2. Open Budget Portal
            3. Using the Open Budget Portal
          7. Policy for Tax Reimbursement Grants
          8. Quarterly Financial Reports
        3. Circuit Court
          1. Case Information
          2. Clerk & Judges
          3. Concealed Handgun Permit Application
          4. Directions & Parking
          5. E-Filing
          6. Frequently Asked Questions
          7. General Information
          8. Local Rules of the Court
            1. Local Rule
            2. Local Rule 89-1
            3. Local Rule 94-1
            4. Local Rule 96-1
            5. Local Rule 96-3
            6. Local Rule 97-1
            7. Local Rule 97-3
            8. Local Rule 97-4 Rescinded
            9. Local Rule 98-1 Rescinded
            10. Local Rule 98-2 Rescinded
            11. Local Rule 98-3
            12. Local Rule 98-5
            13. Local Rule 01-1
            14. Local Rule 06-1
            15. Local Rule 08-1
            16. Local Rule 13-1
            17. Local Rule 16-1
            18. Seventh Circuit Domestic Relations Trial Instructions & Forms
          9. Prohibited Items
          10. Remote Access of Land Records
            1. Remote Access Subscriber Agreement Information
          11. Terms of Court
          12. Traffic / Criminal Appeals
          13. Payment Plan Information
          14. FOIA Rights & Responsibilities
          15. Proposed Amendments to the Virginia Constitution
          16. Court's Holiday Closing Schedule & Weather Updates
          17. Portable Electronic Device Policy
          18. Marriage License
        4. City Clerk
          1. Boards, Commissions & Committees
          2. City Charter & City Code
          3. City Clerk Biography
          4. City Council Webcasts
          5. Duties & Responsibilities
          6. Guidelines for Electronic Records
          7. Records Retention Schedule
          8. Virginia Freedom of Information Advisory Council
          9. Virginia Freedom of Information Act
          10. Virginia Conflict of Interest Act
        5. City Council
          1. City Council Members
            1. Mayor Price
            2. Vice Mayor Cherry
            3. Councilman Harris
            4. Councilman Jenkins
            5. Councilwoman Scott
            6. Councilwoman Vick
            7. Councilwoman Woodbury
          2. City Council Meetings
            1. Actions & Resolutions
            2. Citizen Participation
            3. Video Archives
          3. Agendas & Minutes
          4. Request a Speaker
        6. City Manager
          1. City Code of Ordinances
          2. City Council
          3. City Operating Budget
          4. Hispanic Advisory Committee
          5. Homelessness Resources
            1. Community Feeding Programs
            2. Community Resources
            3. Shelters
            4. United Way of the Virginia Peninsula
            5. Day Service Center
          6. Management Fellowship Program
          7. Newport News Now
          8. Newport News TV
          9. Organizational Structure (PDF)
          10. Prescription Discount Card
          11. State Legislative Priorities (PDF)
          12. Strategic Priorities
          13. Freedom of Information Act
          14. Newport News Community Safety Initiative
        7. Codes Compliance
          1. Citizen Self Service
          2. Code Data
          3. Condemned Property Report (PDF)
          4. Contractor Registration & Instructions
          5. Contractor's Connection
          6. Design Criteria
          7. Fee Schedule - Section 13-26
          8. GIS Mapping
          9. Guidelines & Forms
          10. Links
          11. Permit Applications
          12. Permit Fee Schedule
          13. Property Maintenance Complaint
          14. Public Educational Material
          15. Residential Rental Inspection Program
          16. Trades Inspection Requests
          17. Weed Enforcement Report (PDF)
          18. Zoning
        8. Commissioner of the Revenue
          1. Board of Review of Real Estate Assessments
          2. DMV Select Services
          3. Freedom of Information Act (FOIA)
          4. Military
          5. Outreach
          6. Tax Relief, Deferral, Exemption & Abatement
            1. Car Tax Relief
            2. Handicapped / Disabled Veteran Motor Vehicle Tax
            3. Military Tax Information
            4. Mobile Home Tax Deferral
            5. Personal Property Tax Reimbursement Application
            6. Real Estate Tax Deferral for Elderly & Disabled
            7. Real Estate Tax Exemption For Elderly
            8. Real Estate Tax Exemption for Disabled Veterans
            9. Residential Rehabilitation Property Tax Abatement
              1. Program Calculator
            10. Mobile Home Tax Exemption
            11. High Mileage Relief
          7. Citizen Tax Support
            1. State Income Tax
            2. Real Estate Tax Relief
          8. Personal Property
            1. Personal Property Tax
            2. DMV Select Services
            3. Vehicles Sold or Moved Out of Newport News
          9. Business Related Taxes
            1. Business-Related Taxes
              1. Admissions Tax
              2. Cigarette Stamps
              3. Electric Utility and Consumption Tax
              4. Food & Beverage Tax
              5. Natural Gas Utility and Consumption Tax
              6. Public Rights-of-Way Use Fee
              7. Short-Term Rental Tax
              8. Transient Room Tax
              9. Lodging Flat Tax
            2. Business Personal Property Tax
            3. Machinery & Tools Tax
            4. Public Service Corporation Personal Property Tax
            5. Bank Franchise Tax
          10. Business License Tax
          11. Compliance
          12. Forms
          13. Links & References
          14. Tax Rate Schedules
          15. File Your Taxes for Free
          16. Commissioner of the Revenue
        9. Commonwealth's Attorney
          1. Prosecution Teams
          2. Victim Services
            1. Victim & Witness Resources
          3. Community Outreach
          4. Internship Opportunites
          5. Virginia FOIA
          6. Courts
            1. Circuit Court
            2. General District Court
            3. Juvenile Domestic Relations Court
        10. Communications
          1. 311 Contact Center
          2. History of Consolidation
          3. Newcomer's Guide
            1. Getting Acquainted
            2. Getting Around
            3. Getting Settled
              1. Automobile Information
              2. Employment
              3. Voting
            4. Getting Smart
            5. Having Fun
              1. Shopping
              2. Sights To See
              3. Parks & Recreation Centers
          4. Newport News Now
          5. Press Room
          6. NNTV
          7. Freedom of Information Act
        11. Development
          1. Development Director's Biography
          2. Incentives for Businesses
            1. Commercial Rehabilitation Property Tax Abatement
              1. Commercial Property Tax Abatement Calculator
            2. Enterprise Zones
            3. Historically Underutilized Business Zones
            4. Opportunity Zones
            5. Residential Rehabilitation Property Tax Abatement
            6. Tourism Zones
            7. Technology Zones
          3. Low-Interest Business Loans & Grants
            1. e-Commerce Grant Program
            2. Facade Improvement Grant Program
            3. Newport News Capital Fund Loan Program
            4. Newport News Micro Loan Program
            5. Newport News Urban Action Grant Loan Program
            6. Peninsula Revolving Loan Fund Program
            7. Tax Exempt & Taxable Industrial Revenue Bonds
            8. PACT Grant Program
            9. Newport News Micro Enterprise Grant Program
          4. Publications
          5. Professional Staff
          6. Site Selection Assistance
          7. Starting a Business in Newport News
          8. Economic Development Authority
          9. Seafood Industrial Park
        12. Emergency Management
          1. Business Planning
          2. Community Emergency Response Team
          3. Emergency Plans
          4. Evacuation Routes
          5. Family Preparedness
            1. Emergency Shelters
          6. Hurricane Guide
          7. Man-Made Hazards in Newport News
          8. Natural Hazards
          9. Office Information
          10. Flood Information
            1. Flood Zones
            2. Stream Gauges
            3. Storm Surge
            4. Evacuation Zones
            5. Flood Flyer
        13. Engineering
          1. Construction Standards Special Provisions
          2. Contractor's Connection
          3. Design Criteria Manual
          4. Divisions
            1. Architectural Services
            2. Civil Design
              1. Construction Standards & Special Provisions
              2. City of Newport News Bridges
            3. Construction and Bridges
            4. Operations Engineer
              1. Sanitary Sewer Evaluation Study Smoke Testing
              2. Sewer Policy 10454-03
            5. Stormwater Management
              1. Stormwater Management Fee Credit - Business (PDF)
              2. Stormwater Management Fee Credit - Household
              3. Stormwater Management Service Charge
              4. Pet Waste Station Program
              5. Erosion and Sediment Control Plan (PDF)
            6. Technical Support
            7. Transportation Division
              1. Scheduled Street Closures & Detours
              2. Residential Parking Permit Program
              3. Street Index (PDF)
              4. Senior Staff Transportation
              5. Mission / Vision Statements
              6. Safe Routes to School
              7. Historical Growth
            8. Environmental Management System
            9. Environmental Services
            10. Sustainability
          5. FAQs
          6. Fees
            1. Drafting Room & Mapping Fees
            2. Sanitary Sewer Connection Fee
            3. Stormwater Management Service Charge
            4. Traffic Signal Information Request Fee
          7. HRPDC Regional Construction Standards
          8. GeoHub Newport News
          9. Mission / Vision Statements
          10. Online Services
            1. Flood Zone Verification Request
            2. Online Complaint Forms
            3. Right of Way Concerns & Questions
            4. Stormwater Service Credit Application for Business
          11. Project Status Report
          12. SAVE Fact Sheets
          13. Standard Specifications (PDF)
          14. Street Closures
          15. TMDL Action Plans
        14. Finance
          1. Accounting
          2. Accounts Payable
            1. FAQs
            2. Functions
            3. EFT Payment Options
              1. Paymode-X
            4. Travel
            5. Vendors
          3. Payroll
            1. Deduction Codes
          4. Office of Purchasing
          5. Office of Risk Management
          6. Retirement
        15. Fire
          1. About the department
            1. Department History
            2. Fire Station Locations
            3. Organizational Structure
            4. Honor Guard
          2. Accreditation & ISO
          3. Administration
          4. Annual Reports/Strategic Plans
          5. Citizen Fire Academy
          6. Community Risk Reduction Division
            1. Community Risk Reduction Division
            2. Fire Codes & Important Links
            3. Campus Fire Safety
            4. Community Education Programs
              1. Child Restraint Installation & Education Program
              2. Fire & Life Safety Information
              3. Fire Engine & Medic Displays
              4. Juvenile Firesetter Program
              5. Smoke Alarm Program
              6. Fire Station Tours
            5. Educators' Information
            6. Pre-Fire Inspection Checklist (PDF)
            7. Knox Boxes
            8. Mobile Food Truck Inspections
            9. Pit Burning, Bonfires, Agricultural Burning
          7. Emergency Management
          8. Freedom of Information Act
          9. NNFD Dashboard
          10. Operations
            1. Emergency Medical Services
              1. Ambulance Fee Information
              2. Notice of Privacy Practices
            2. Fire Suppression
            3. Special Operations
              1. Bomb Squad
              2. Hazardous Materials Team
              3. Marine Incident Response Team
              4. Technical Rescue Team
          11. Recruitment
            1. Requirements
            2. Testing
            3. Application
              1. NNFD Firefighter Recruit Application
          12. Smoke Alarm Request
          13. Training
          14. Fire Inspection Request
        16. Human Resources
          1. Apply for a Job
            1. Employment Opportunities
            2. Internship Opportunities
          2. Benefits
            1. New Hire Information
            2. Benefit Change/Life Event
            3. Open Enrollment Information
              1. 2023 BENEFIT ELECTIONS 
            4. Benefit Forms
            5. Health Insurance
              1. Optima POS
              2. Optima Equity HDHP & HSA
              3. Pharmacy
            6. Dental Insurance
            7. Vision Insurance
            8. Life Insurance
              1. Voluntary Whole Life Insurance
              2. Basic and Supplemental Life Insurance (NNERF)
              3. VRS Supplemental Life Insurance
            9. Family Medical Leave
            10. Reimbursement Accounts
            11. Short-Term & Long-Term Disability
              1. The Standard- Short/Long Term Disability (NNERF, VRS 1 & 2)
              2. The Standard - Short /Long Term Disability (VRS Hybrid)
            12. MissionSquare
            13. Retirement
              1. NNERF
                1. Benefits Summary
                2. Health Insurance
                3. Dental Insurance
                4. Vision Insurance
                5. Fitness
                6. Portability
                7. Life Insurance
              2. VRS
                1. Health, Dental and Vision Insurance
                2. Life Insurance
                3. VRS Retirement Planning
                4. Retirement Health Savings Plan (RHS)
            14. Fitness Centers
            15. 2023 FITNESS CENTER EXCLUSIVE MEMBERSHIP RATES
          3. Classification & Compensation
          4. Employee Recognition
            1. Service Awards
            2. Employee Awards
              1. CARE Award Program
              2. City Manager Award Program
            3. Graduation & Recognition Ceremony
          5. Employee Wellness Programs
            1. Employee Assistance Program (Optima EAP)
            2. Wellness News
              1. At Home Workouts
            3. Get Outside Safely Campaign
            4. Emotional Wellness
            5. Environmental Wellness
            6. Financial Wellness
            7. Intellectual Wellness
            8. Occupational Wellness
            9. Physical Wellness
            10. Social Wellness
            11. Spiritual Wellness
          6. Forms
          7. New Employee Orientation
          8. Training & Development
            1. General Employee Training
            2. Leadership Development Academy
              1. Apply Now
              2. LDA FAQ
            3. New Supervisor's Orientation
            4. Supervisory Tools
            5. Registration & Contact Information
            6. Online Learning
          9. Workers' Compensation
          10. COVID-19
          11. Occupational Safety
        17. Human Services
          1. Adult & Family Services
            1. Adult Protective Services
            2. Adult Services
            3. Child Care Provider Certification
            4. Community Resource Program
            5. Emergency Services
            6. Intervention Services
              1. Children in Need of Services / Supervision (CHINS)
              2. Family Stabilization
              3. Home Studies
            7. Volunteer Services Program
          2. Child Welfare Services
            1. Adoption
            2. Child Protective Services
            3. Foster Care Services
            4. Foster Parenting
            5. Foster Parent Inquiry Form
          3. Children's Services Act
          4. Employment Services
          5. Financial Services
          6. Prevention Services Bureau
            1. Home Visitation Services
              1. Healthy Families
                1. Healthy Families America
                2. New Parent Support Program
                3. Prevent Child Abuse Virginia
              2. Parents as Teachers
            2. Housing Broker Team
            3. Parenting Education Services
            4. Youth Services
              1. TOP (Teamwork ~ Options ~ Pathways for Success)
            5. Community Outreach
          7. Virginia Cooperative Extension
          8. Four Oaks Day Services & Training Center
        18. Information Technology
        19. Internal Audit
          1. Audit Standards
          2. Audits
            1. Single Audits
          3. Staff Information
        20. Juvenile Services
          1. Programs
            1. Contact Information for Programs
            2. Non-Residential Programs
              1. Community Work Alternative Program
              2. Electronic Monitoring Program
              3. Outreach Program
              4. Youth Empowerment Program
            3. Residential Programs
              1. Post-Dispositional Program
              2. Secure Detention Center
          2. Secure Detention Visitation Schedule
          3. Intake
          4. Employment Opportunities
          5. Administration
          6. PREA
        21. Library
        22. Magistrate's Office
        23. Parks, Recreation & Tourism
          1. Animal Welfare
            1. After Hours Emergency Service
            2. Animal Cruelty Investigations
            3. Animal Sheltering, Strays & Owner Surrenders
            4. Barking Dogs & "Pooper-Scooper" Law Enforcement
            5. Community Education Programs
            6. Dangerous & Vicious Dog Investigations
            7. Dead Animal Removal
            8. Disaster Preparedness
            9. Free-roaming Cat Assistance
            10. Leash Law Enforcement
            11. Lost & Found Animals
            12. Pet Licensing
            13. Dog Tethering
          2. Peninsula Regional Animal Shelter
            1. Animal Adoption
            2. Lost & Found Animals
            3. Owner Surrenders
            4. Volunteer & Foster
            5. Donate
            6. News & Events
            7. Employment
            8. Contact PRAS
          3. Boating & Fishing
          4. Downing-Gross Cultural Arts Center
          5. Festivals & Special Events
          6. Museums & Historic Sites
            1. Historic Sites
            2. Museums
          7. Parks, Squares & Plazas
          8. Picnic Shelter Reservations
          9. Programs & Classes
          10. Recreational Class Registration
          11. Sports Programs & Facilities
          12. Tourist Information
          13. Newport News Golf Club at Deer Run
        24. Planning
          1. Annual Reports
          2. Area and Neighborhood Plans
            1. Statistical Profile Reports
            2. Deep Creek/Menchville Master Plan
            3. Denbigh-Warwick Area Plan
            4. Greater Hilton Area Plan
            5. Hampton Roads Waterfront Parks Plan
            6. Lee Hall Area Plan
            7. Regional Business District
            8. Southeast Community Plan
            9. Stoney Run Greenway Corridor Plan
            10. Stoney Run Park Plan
            11. Downtown Vision Plan
            12. Downtown Vision Plan Video
            13. Southeast Community Resource Area Master Plan Report
            14. Southeast Community Resource Area Master Plan Summary
          3. Boards and Commissions
          4. Chesapeake Bay Preservation
          5. Comprehensive Plan
          6. Development Services
            1. Construction Record Drawing
            2. Development Plan
            3. Erosion and Sediment Control Plan
            4. Sanitary Sewer Connection Fee
            5. Site Plan
            6. Subdivision and Legal Plats
            7. Permit Office
              1. Land Disturbance/VSMP Permit
              2. Outdoor Dining Permit
              3. Over Dimensional Permit
              4. Residential Parking Permit
              5. Right-of-Way Permit
              6. Special Event Permit
              7. Street and Sidewalk Food Vendor Permit
          7. FAQs
          8. Featured Projects
            1. Choice Neighborhoods Initiative
            2. Joint Land Use Study
          9. Maps and Data
          10. 2022 Redistricting
        25. Police Department
          1. About Newport News Police Department
          2. Annual Reports
            1. 2018 Year End
              1. 2018 Year End (PDF)
              2. 2018 Year End Presentation (PDF)
            2. 2019 Year End
              1. 2019 Year-End Presentation
              2. 2019 Annual Report
            3. 2020 Year End
              1. 2020 Year-End Presentation
              2. 2020 Annual Report
            4. 2021 Year End
          3. Policing Today
            1. A Look Inside NNPD
            2. Protecting Officers' Mental Health
            3. Helping Victims of Domestic Violence
            4. Hiring the Best of the Best
            5. Training: From De-escalation to Diversity
            6. Use of Force & Citizen Involvement
            7. Police Accountability
            8. Bringing Youth to the Conversation
            9. 911: The Calm Voice Amid the Crisis
          4. Divisions
            1. Investigations Bureau
              1. Active Outstanding Warrants
              2. Major Crimes Division
                1. Major Crimes Investigations Section
                  1. Criminal Intelligence Unit
                  2. Forensic Services Unit
                    1. Forensic Technician Information
              3. Special Investigations Division
                1. Narcotics Enforcement Unit
                2. Special Investigations Section
                3. Gang Enforcement Unit
                4. Criminal Intelligence Unit
              4. Community & Youth Outreach Division
            2. Patrol Bureau
              1. North Precinct
              2. Central Precinct
              3. South Precinct
              4. Special Operations Section
                1. Traffic Division
              5. Tactical Operations Unit (TOU)
              6. Canine (K-9) Unit
              7. Crash Reconstruction Unit
              8. Drone Unit
              9. Marine Unit
              10. Honor Guard
              11. Motor Carrier Safety/Weight Enforcement Team
              12. Photo Red Enforcement Detail
                1. PHOTOSafe Information
                  1. City Code Regarding Photo Monitoring Intersections
                  2. PHOTOSafe Intersections
              13. Taxi and Towing Unit
              14. Bus Patrol
            3. Administrative Services Bureau
              1. Communications Division
              2. Training Section
              3. Recruiting Unit
                1. Extra Duty Employment
              4. Planning Division
                1. Crime Analysis Unit
                  1. Daily Offense Reports
                  2. Monthly Crime Reports
                    1. January
                    2. February
                    3. March
                    4. April
                    5. May
                    6. June
                    7. July
                    8. August
                    9. September
                    10. October
                    11. November
                    12. December
                  3. Precinct Maps
                  4. Quarterly Crime Statistics Report
                  5. Yearly Crime Reports
                    1. Central Precinct Crime Statistics
                    2. City-Wide Crime Statistics
                    3. North Precinct Crime Statistics
                    4. South Precinct Crime Statistics
                2. Information Technology Unit
                3. Planning & Accreditation Unit
              5. Logistics Support Section
              6. Records Unit
              7. Support Services
              8. Fiscal Service Unit
            4. Public Information Office
              1. Fallen Officers
              2. News Releases
              3. NN Officer, Boy now Friends after Act of Kindness
            5. Internal Affairs Division
              1. Commendations & Citizen Complaints
              2. Internal Affairs Annual Reports
          5. Community & Youth Outreach Division
            1. Citizen Police Academy (CPA)
            2. Citizen Police Academy for Seniors (CPAS)
            3. Citizen Police Academy for Youth (CPAY)
            4. Citizen Police Academy Alumni Association (CPAAA)
            5. Newport News Police Museum
              1. Volunteer
            6. Neighborhood Watch Coalition
            7. Ride-Along Program
            8. Volunteer with NNPD!
              1. Chaplain's Unit
            9. Crime Prevention Tips
            10. School Resource Officers
            11. Young Adult Police Commissioners (YAPC)
          6. Crime Line – Report an Anonymous Tip
            1. Report a Tip
          7. We’re Hiring: Join the NNPD Team
            1. Dispatcher
              1. Benefits
              2. Qualifications
              3. Selection Process
              4. En español
                1. Beneficios
                2. Calificaciones
                3. Proceso de Selecion
            2. Police
              1. Benefits
              2. Qualifications
              3. Selection Process
              4. En español
                1. Beneficios
                2. Calificaciones
                3. Proceso de Selecion
            3. Applicant Background Instructions
            4. Police - Lateral Transfers
              1. Benefits (Police Lateral Transfers)
              2. Qualifications (Police Lateral Transfers)
              3. Selection Process (Police Lateral Transfers)
            5. Why NNPD?
          8. File a Report – NNPDOnline
          9. NNPD Policies
          10. Crime Reports
            1. Daily Offense Reports
            2. Open Data
            3. Active Outstanding Warrants
            4. Crime Statistics
          11. Crime Prevention Tips
            1. Rental Scams
            2. Keeping a Burglar Out
            3. Vehicle Theft
            4. Prevent Storage Unit Burglaries
            5. Online Transactions Safety
            6. When Stopped by a Police Officer
            7. What to Do When Being Stalked
            8. Prevent Cyberbullying
            9. Delivery Driver Safety
            10. Holiday Shopping Tips
            11. Prevent Package Theft
            12. Sexual Assault Prevention
            13. Domestic Violence Prevention
            14. Safety Tips for Businesses
            15. Place of Worship Safety
            16. Prevent Catalytic Converter Theft
            17. Prevent Business Burglaries
          12. Quality/Awards
          13. Commendations & Citizen Complaints
          14. Permits & Services
            1. Dance Hall Permits
              1. Requirements After Issuance
            2. Garage & Rummage Sale Permit Applications
            3. Extra-Duty-Employment
            4. Permit Application - Taxicab Driver
            5. Ride Along
            6. PHOTOSafe Information Link
          15. Resources
            1. Project Guardian (Services for People with Autism)
            2. Suicide Prevention
            3. Domestic Violence Awareness
            4. Homicide Support Group
            5. Child Abuse Prevention
            6. RapidSOS Voluntary Citizen Database
          16. Photo Red Enforcement
          17. Bus Patrol
        26. Public Works
          1. Divisions
            1. Administration
            2. Solid Waste
              1. Bulk Waste Program
              2. Business Recycling
                1. 6 Steps to Successful Recycling
                2. Business Waste Prevention
                  1. Consumer Choices
                  2. Food & Personal Services
                  3. Landscaping / Organics
                  4. Overstocked / Surplus Items
                  5. Packaging
                  6. Purchasing
                  7. Writing / Printing Paper
                3. How to Conduct a Waste Audit
                4. Newport News Waste Elimination Business Program
                5. Recycling Is Good for Business
                6. Recycling Vendors & List of Recyclables
                7. Recycling vs. Garbage
                8. Setting Up a Recycling Program at Work
              3. Solid Waste Collection Schedule & Calendar
              4. Garbage Program
              5. Household Hazardous Waste
              6. Medical Waste
              7. Prescription Medication Disposal
              8. Residential Recycling Program Information
                1. Collection & Drop-off Sites
                2. Household Hazardous Waste
                  1. Disposal Options
                  2. Unwanted TVs & Computer Monitors
                  3. Stormwater Fee Credit for HHW Participants
                  4. HHW and Electronics Disposal Alternatives
                3. Residential Solid Waste Fee
                4. Recovery Operations Center
                  1. Product Price List
                5. Solid Waste Code Enforcement
                6. City Departments Recycling
                  1. City Building Recycling (Except City Center)
                  2. City Center Recycling
                  3. Office Recycling Container Information
                  4. Ink and Toner Cartridge Recycling
              9. Residential Solid Waste Fee
              10. Resources & Links
                1. Adopt-A-Spot Program
                2. Backyard Collection for the Physically Disabled
                3. Classroom Presentations
                4. Debris Cleanup After Storms
                5. Electronics Recycling
                6. Litter Hotline
              11. Solid Waste Code Enforcement
              12. Recovery Operations Center
            3. Stormwater
              1. Funding Source
              2. Mosquito Control Tips
              3. Stormwater Administration
              4. Stormwater Initiatives
              5. Stormwater Operations & Maintenance
              6. Vector Control Operations & Maintenance
            4. Street Maintenance
              1. Crack Sealing
              2. Curb & Gutter Repair
              3. Driveway Policy
              4. Potholes
              5. Reconstruction & Asphalt Resurfacing
              6. Seasonal Leaf Collection
              7. Seasonal Snow Removal
                1. Snow Removal Plan
              8. Shoulder Repair
              9. Sidewalk Repair
              10. Street Sweeping
            5. Wastewater
              1. Fats, Oils & Grease (FOG)
              2. FOG and Food Waste - Residential
              3. Funding Source
              4. Sanitary Sewer Operations & Maintenance
              5. Sanitary Sewer Overflow Report
              6. Sewer System Do's & Don'ts
              7. Smoke Testing
              8. Wastewater Administration
              9. Before You Dig (PDF)
          2. Solid Waste Collection Schedule & Calendar
          3. Strategic Management Plan
          4. Links
          5. Citizen Public Works Academy (CPWA)
          6. Public Works Video
        27. Purchasing
          1. About the Office of Purchasing
          2. Buyer Assignments
          3. City Contracts (PDF)
          4. Links
          5. Small, Woman & Minority Program (SWAM)
          6. Solicitations
          7. Surplus Property
          8. Vendor Registration
          9. Vendor Resources
        28. Real Estate Assessor
          1. Assessment History
          2. Board of Equalization/Review
          3. Change of Address Request Form
          4. Commercial Rehabilitation
          5. FAQs
          6. GIS Maps
          7. Property Assessment Overview
          8. Property Assessment Search
          9. Residential Rehabilitation
          10. Tax Calculator
        29. Risk Management
          1. Statement of Accident, Damage, or Injury
        30. Security Services
          1. ID Badge Request and Modification Form
          2. Parking Garage Vehicle Decal Form
          3. Additional Security Request Form
        31. Sheriff's Office
          1. Daily Arrest Reports
        32. Treasurer
          1. Easy Pay
          2. FAQs
          3. Freedom of Information Act (FOIA)
          4. Hours & Locations
          5. Make a Payment
            1. Parking Ticket
            2. Personal Property Tax
            3. Real Estate
            4. Stormwater Fee
            5. Vehicle License Fee
            6. Virginia State Income Tax
        33. Voter Registrar
          1. Absentee Voting
          2. ADA Compliant ExpressVote
          3. Ballot Tracking
          4. Become an Election Official
          5. Candidate Information
          6. District Maps
          7. Elected Officials
          8. Electoral Board
            1. Agendas
            2. Minutes
            3. Electronic Participation in Meetings
          9. Past Election Results
          10. Precinct Listing
          11. Voter Registration
        34. Waterworks
          1. Pay Water Bill
            1. Payment Options
              1. Automatic Payments
              2. Budget Billing
              3. Credit or Debit Card
              4. In Person
              5. Online - Bank Account
              6. By Mail
              7. Mobile App
          2. Customer Water Outage Map
          3. Apply for a Job
          4. Services & Information
            1. Residential
              1. Start/Stop Service
              2. Transferring Service
              3. Rates & Fees
              4. Homeowner’s Responsibility
              5. Water Leak Adjustment Policy
              6. Irrigation or Sprinkler Systems
              7. Tenant Authorization Form
              8. Customer Newsletter
            2. Business
              1. Start/Stop Service
              2. Commercial & Industrial Rates and Fees
                1. FY2022 Rate Information
              3. Water Leak Adjustment Form
              4. Backflow and Cross-Connections
              5. New Tap Information
              6. Fire Hydrant Meter Application and Information
              7. System Development Fee
              8. Hydrant Flow Request Form
              9. Developers and Contractors Information
              10. Customer Newsletter
            3. FAQs
          5. Developers & Contractors
            1. Contractors
              1. Approved Contractors (PDF)
              2. Contractors Certification Process (PDF)
              3. Contractor’s Information Guide (PDF)
              4. Distribution Construction Standards
            2. Developers
              1. Developer Agreement Information
              2. Distribution Construction Standards
              3. System Development Fee
                1. Payment of System Development Fees
              4. Non-Traffic Vault Drawings
              5. Water Service Disconnection Prior to Demolition
            3. Residential New Tap Service
              1. New Tap Installation/Relocate Existing Service
            4. Hydrants & Hydrant Meters
              1. Fire Hydrant Meter
              2. Fire Hydrant Inspections
              3. Hydrant Flow Form Request
            5. Cross Connection Control & Backflow Prevention
              1. Cross Connection Control & Backflow Prevention
          6. Fact Sheets & FAQs
          7. Land Sales
            1. North Anna Meadow - Caroline County
            2. Furlong Tract - Hanover County
          8. News & Education
            1. Conservation
              1. Lawn & Landscaping
              2. Rain Barrel Workshops
              3. Find & Fix Water Leaks
              4. Indoor/Outdoor Water Saving Tips
              5. Emergency Water Conservation
            2. Emergency Preparedness
            3. Helpful Links
            4. Straight from the Tap Newsletter
            5. Educational Resources
            6. Announcements
              1. Protect Your Pipes From Freezing
              2. Flushing Buildings after Prolonged Shutdown
              3. Beware of Scam Alerts
          9. Phone Numbers, Locations & Directions
          10. Projects
            1. Smart Meter/AMI Overview
            2. Little Creek Dam Project
            3. Harwoods Mill Dam Project
          11. Reservoir & Recreation
            1. Boating & Fishing
              1. Diascund Reservoir
                1. Diascund Reservoir Hydrilla Management Work Plan
              2. Little Creek
              3. Fishing in Newport News
              4. Boating In Newport News
            2. Most Current Reservoir Level
            3. Neighbors of Reservoirs
          12. Your Water
            1. Water Quality
              1. Drinking Water Quality
              2. Water Quality Report
              3. Flushing Buildings after Prolonged Shutdown
            2. Fact Sheets & Information
              1. Chloramines
              2. Hexavalent Chromium
              3. Lead
              4. Harmful Algal Blooms
              5. Pharmaceuticals & Personal Care Products
              6. Fluoride
              7. PFAS
              8. The Clear Value of Your Tap Water
            3. FAQs
      6. Freedom of Information Act
      7. Public Meetings
      8. State Legislative Priorities
      9. State of the City
      10. Strategic Priorities
    2. Finances
      1. Bond Rating
      2. City Operating Budget
      3. Open Budget Portal
    3. General
      1. About Newport News
      2. Agendas & Minutes
      3. City Calendar
      4. Contact City Council
      5. Council Meeting Videos
      6. History
      7. Population
      8. Press Releases
      9. Smart Cities
        1. Emergency Management
        2. Transportation
        3. Public-Private Partnerships
        4. Utilities
        5. Open Data
        6. Public Safety
    4. Reports & Studies
      1. Capital Improvement Plan
      2. Quarterly Financial Reports
    5. Related Government
      1. Brooks Crossing
      2. Redevelopment & Housing Authority
      3. Related Agencies
        1. NNGreen
          1. NNGreen Home
          2. Achievements
          3. Going Solar
          4. Initiatives
          5. Partners
          6. Sustainability Roadmap
          7. What You Can Do
            1. At Home
            2. At Work
            3. On the Go
            4. At-Home Environmental Activities
      4. USA.gov
      5. Virginia Public Access Project
      6. Virginia.gov
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  5. Services

    1. Applications & Registration
      1. Apply for a City Job
      2. Boards & Commissions
      3. CERT Application
      4. Concealed Handgun Permit
      5. Recreational Classes
      6. Taxicab License
      7. Vendor Registration
    2. Payments
      1. Parking Ticket
      2. Personal Property Tax
      3. Real Estate Tax
      4. Stormwater Fee
      5. Vehicle License Fee
      6. Virginia State Income Tax
      7. Water Bill
    3. Searches & Lookups
      1. Property Assessment
      2. Circuit Court Cases
      3. City Maps (GIS)
    4. Feedback
      1. Contact Your City Council
      2. Report a Homeland Security Matter
      3. Report Drug Activity
      4. Report Gang Activity
    5. Problems & Complaints
      1. Property Complaint
      2. Report a Website Problem
      3. Stormwater
      4. Street Light
      5. Traffic Sign
      6. Traffic Signal
    6. Requests
      1. Building Inspection
      2. City Service
      3. DMV Select Services
      4. Electrical Inspection
      5. Flood Zone Verification
      6. FOIA (Freedom of Information Act)
      7. Hydrant Flow
      8. Library Book Renewal
      9. Mechanical Inspection
      10. Plumbing Inspection
      11. Property Inspection
      12. Smoke Alarm
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  6. Discover

    1. Play in Newport News
      1. Boating & Fishing
      2. Calendar of Events
      3. Dog Park - Fido Field
      4. One City Marathon
      5. Playgrounds
      6. Programs & Classes
      7. Skate Park
      8. Sports Programs & Facilities
    2. Learn in Newport News
      1. Downing-Gross Cultural Art Center
      2. History of Newport News
      3. Museums & Historic Sites
      4. Public Schools
    3. Visit Newport News
      1. Newport News Williamsburg International Airport
      2. Order a Visitor Guide
      3. Parks, Squares & Plazas
      4. Public Art
      5. Visitor Center
      6. Visitor Information
      7. Events, Festivals and Exhibitions
      8. Where to Stay
      9. Where to Shop
      10. Where to Eat
    ▲ Back to Top

  7. How Do I...

    1. Find & View
      1. Agendas & Minutes
      2. Calendar of Events
      3. City Code
      4. Crime Data
      5. Employee Benefits
      6. Frequently Asked Questions
      7. Newport News Now
      8. Online Card Catalog
      9. Programs & Classes
      10. Property Assessments
      11. Trash Collection Calendar
    2. Report
      1. Crime Tip
      2. Property Complaint
      3. Street Damage
      4. Streetlight Outage
      5. Traffic Signal Outage
      6. Website Problem
    3. Contact
      1. 311 Contact Center
      2. City Council
      3. Waterworks Customer Service
    4. Apply For
      1. Building Permit
      2. Business License
      3. City Job
      4. Firefighter/Medic Recruitment
      5. Guidelines & Forms
      6. Marriage License
      7. NNPD Recruitment
      8. Residential Solar (PDF)
      9. Vendor Registration
      10. Yard Sale Permit
    5. Watch
      1. Council Meeting Videos
      2. Newport News TV
    6. Pay
      1. Parking Ticket
      2. Personal Property Tax
      3. Real Estate Tax
      4. Water Bill
    7. Request
      1. Building Inspection
      2. City Service
      3. DMV Select Service
      4. Public Official Speak at Engagement
    ▲ Back to Top

  8. Feature Links

    1. Property Assessment Search
    2. Agendas & Minutes
    3. Apply for a Job
    4. Newport News Now E-newsletter
    5. Bids & RFPs
    6. Open Budget Portal
    7. Frequently Asked Questions
    8. Project Status Report
    9. GeoHub Newport News
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