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Ask a Librarian

  1. Welcome to our online reference service. Need information? Let us help you. We will be happy to help with quick and brief answers to your questions. We will make every effort to answer questions within 2-3 business days, except for weekends and holidays. Some questions may require that you visit 1 of our libraries to work with a reference librarian. Please give us as much information as you can about your question.

  2. What level of information do you need?

  3. What type of information do you need?

  4. Please give us a detailed description of your question. For example: How many presidents were born British subjects?

  5. Please list some keywords that describe your topic, such as "pigs" or "ecology".

  6. Please let us know where you have already looked and what books or websites you have already tried.

  7. We will make every effort to answer your questions. We cannot provide medical or legal advice. If we don't have the resources available to answer your question, we will suggest other sources. Contact the reference librarian at your local library for further information and assistance.

    Let us hear from you. Your comments and suggestions are welcomed at any time.

    Privacy Policy
    The Newport News Library System is not responsible for the security of information transmitted over the Internet. We respect the privacy of our patrons and have a strict policy to safeguard the confidentiality of library records. Any information gathered concerning your Ask-A-Librarian questions will be used for statistical purposes only.

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