Show All Answers

1. What is my trash collection day?

The City of Newport News collects household trash, bulk/brush debris, and recyclable materials on a prescribed schedule. Designated collection days can be determined by finding the street name on the Garbage/Bulk/Recycling Collection Schedule (PDF) and then looking to the right of the street name to see collection days for Trash, Bulk Waste & Brush, and Recycling. You may also call the 311 Contact Center. If you are calling from Newport News, simply dial 3-1-1. From outside the City of Newport News, please dial 757-933-2311. Call takers are available Monday through Friday from 7 AM until 6 PM.

2. Who can I call to report a missed trash pick-up?

Call the 311 Contact Center. If you are calling from Newport News, simply dial 3-1-1. From outside the City of Newport News, please dial 757-933-2311. Call takers are available Monday through Friday from 7 AM until 6 PM.

3. Who should I call to report flooding and drainage system stoppages?

Call the 311 Contact Center. If you are calling from Newport News, simply dial 3-1-1. From outside the City of Newport News, please dial 757-933-2311. Call takers are available Monday through Friday from 7 AM until 6 PM.

4. How do I get information on Personal Property Taxes?

The Newport News Treasurer’s Office collects Personal Property Taxes.  You can get information by visiting their webpage or calling 757-926-8731.

5. How can I start water service at my home?

Please Visit Newport News Waterworks to start or stop a service for your home.