Will my water bill go up?

Possibly. Older mechanical meters tend to lose accuracy as they age and, therefore, may not accurately measure all the water being used.  All the new meters are tested prior to delivery by the manufacturer to ensure that they register properly. If you see a higher bill immediately upon the new meter installation and you have not changed your water use pattern, it is likely the old meter was running slow, or that you have a minor leak that wasn’t registering correctly through the old meter.

Show All Answers

1. Why is Waterworks undertaking this effort?
2. Who is doing the work for the project?
3. How long will I be without water during installation?
4. Do I need to flush out my water lines and if so, for how long?
5. Will property be disturbed?
6. Whom do I contact with questions about the field work to my meter?
7. Can a customer choose to not upgrade?
8. Is my account information and meter data secure?
9. How will I know that you have my reading and not someone else’s?
10. Will my water bill go up?
11. Does this mean no more meter readers?
12. Can I cover up the meter after the installation?
13. Has this new smart meter equipment been tested for accuracy and reliability?
14. Will the communication system interfere with home equipment?
15. Do I own the meter?
16. Will meter boxes be locked?
17. Can I purchase and install or remove my own meter?
18. If I notice a problem after installation, whom should I contact?