Will the bill look different?

The layout of your bill will look the same, but there are a few changes you may notice:

  • The meter reading and usage history will reflect approximately 30 days.
  • The water consumption graph will show historical bi-monthly as well as new monthly usage.

Show All Answers

1. Why is Waterworks changing to monthly billing?
2. When will monthly billing start?
3. What will happen to my service fees?
4. If I pay my bill using automatic recurring payments, do I need to change anything?
5. How often will my meter be read?
6. Will the bill look different?
7. Will the change to monthly billing impact the number of days I have to pay my bill?
8. I will need to make payments more often and use more postage. How can I save time and money?
9. Will this affect my Hampton Roads Sanitation District (HRSD) bill?