Why is Waterworks changing to monthly billing?

Monthly billing makes it easier for customers to manage their monthly household finances. Monthly billing also provides more timely information about water usage and allows for the early detection and prompt repair of plumbing leaks.

Show All Answers

1. Why is Waterworks changing to monthly billing?
2. When will monthly billing start?
3. What will happen to my service fees?
4. If I pay my bill using automatic recurring payments, do I need to change anything?
5. How often will my meter be read?
6. Will the bill look different?
7. Will the change to monthly billing impact the number of days I have to pay my bill?
8. I will need to make payments more often and use more postage. How can I save time and money?
9. Will this affect my Hampton Roads Sanitation District (HRSD) bill?