For payments made from bank accounts
* The system will credit your Waterworks account on the business day following the payment date.
* Your payment may be withdrawn from your bank account on or after your payment date.
* Payments scheduled for a holiday may be withdrawn from your bank account on the business day after to the holiday. For payments made from credit/debit cards
* A credit/debit card payment is a “real-time” transaction, meaning that the payment process will begin immediately after you enter your card number and click “submit.”
* A credit card payment initiated before 8pm Eastern Time on a business day will be credited to your Waterworks account on the following business day.
* A credit card payment made after 8pm Eastern Time or on a weekend or holiday will be credited to your Waterworks account within two business days.
Timing of Credit Card Payments
If you make your Credit Card payment before 8pm ET on... Your account will be credited on...
Monday Tuesday
Tuesday Wednesday
Wednesday Thursday
Thursday Friday
Friday The following Monday
Saturday The following Tuesday
Sunday The following Tuesday
Holidays (Based on the Federal Reserve calendar)
New Year's Day
Birthday of Martin Luther King Jr.
Washington's Birthday
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day