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1. What do I need to do to connect to city sewer?

The current connection rate for sanitary sewer are available in Chapter 33 – Sewers and Sewage Disposal of the Newport News Code of Ordinances. Please contact Development Services Permit office for more information regarding single family residential connection fees at permits@nnva.gov or 757-933-2311. For information regarding connection fees for commercial, multi-family residential, or industrial developments, please contact Development Services for calculations at developmentservices@nnva.gov or 757-926-8761.

2. Does the Planning Department take credit cards for payment?

Yes, the Planning Department does accept credit cards (VISA, Mastercard and Discover) for payment. Checks and money orders shall be made payable to the City of Newport

News. Cash is also accepted for payment; however, our ability to make change can be limited (i.e. we are unable to accept a $20.00 when the fee is $3.15).

3. Can I submit my permit/plan/plat electronically?

The most common permits are submitted, processed and approved electronically via a web-based permit system. Right-of-way, land disturbance/VSMP and over dimensional (hauling) permit applications are filled out using the permit system and required documents are attached to the application submittal. Bonds (or other forms of surety) must be original documents along with a couple other documents that must have original signatures. These documents can be mailed or delivered to the  Development Services Permit office, 2nd Floor, 2400 Washington Avenue, Newport News, 23607. If you have any questions, please contact the Permit office at permits@nnva.gov or 757-933-2311.

4. Where is the Development Services Division office located?

The Development Services Permit office is located on the 2nd Floor of City Hall at 2400 Washington Avenue, Newport News 23607.

5. What are the Development Services office hours?

The Development Services office hours are Monday-Friday, 8:00 AM – 5:00 PM excluding city-observed holidays.