Why hasn’t my invoice been paid?
The most common reason that an invoice has not been paid is because Accounts Payable has not received the invoice. Invoices should be mailed to:
City of Newport News
Accounts Payable, 7th Floor
2400 Washington Ave.
Newport News, VA 23607

Show All Answers

1. Can my check payment be deposited directly to my bank account, rather than having a check mailed?
2. Is the City of Newport News "tax exempt"?
3. Why was a discount taken on my payment?
4. Who do I contact if I have a check with an expired date?
5. Why hasn’t my invoice been paid?
6. How can I find more information on ePayables?