Why was a discount taken on my payment?
Either the Purchase Order was set up for a discount or your company offered a discount on the face of the invoice. Should you feel the discount was taken in error, please contact the Accounts Payable staff member who handles your vendor letter group (1st letter of your business name).

Show All Answers

1. Can my check payment be deposited directly to my bank account, rather than having a check mailed?
2. Is the City of Newport News "tax exempt"?
3. Why was a discount taken on my payment?
4. Who do I contact if I have a check with an expired date?
5. Why hasn’t my invoice been paid?
6. How can I find more information on ePayables?