Show All Answers

1. How long do I have to pay a parking fine?

If the parking fine is paid within the 30 business days, you may deduct $5 ($25 for handicap parking) from the ticket total.

For example, I have a $20 parking ticket for overtime. I pay within 5 business days, I write a check for $15. If you pay after 5 business days, the deduction is not allowed.

If a parking fine is not paid within 30 days a Law Enforcement Notice is sent. After 30 days an additional $25 fine is levied on the parking ticket and an approximate, 15 days later, a summons is issued.

Once a summons has been issued, payment may not be accepted by the Treasurer's Office. You must appear before the Records Management Division of the Police Department (9710 Jefferson Ave., 757-928-4100 between the hours of 8 AM to 5 PM, Monday through Friday) to have the summons served. If you have any questions, feel free to email the Treasurer's Office.

2. I mailed my payment on the 4th business day; will I be penalized if it reaches the Treasurer's Office after the 5th business day?

No. The cashier will view the postmark date, so that you will not be penalized if the payment arrives after the fifth business day. If you have any questions, feel free to email the Treasurer's Office.

3. I mailed my payment on the 6th business day but I had deducted the $5 from the ticket amount; what will happen?

Since it is after the 5th business day, your payment and parking ticket will be returned to you. We do not accept partial payments on parking fines. If you have any questions, feel free to email the Treasurer's Office.

4. I feel that I did not deserve the ticket, what can I do?

You should contact the Records Management Division of the Police Department at 757-926-8794 from 8 AM to 5 PM, Monday through Friday. The Treasurer's Office only accepts payment. Any questions or concerns should be directed to the above mentioned office.

5. I got a ticket for parking in a handicapped zone. I have a handicapped sticker but forgot to display it. What can I do?

Take the handicapped sticker you have to the Records Management Division of the Police Department located at 9710 Jefferson Ave., Newport News, VA 23605, phone 757-928-4100.