Waterworks is conducting a system-wide upgrade to enhance customer service and deliver more cost effective and efficient service. Smart meters help conserve water and ensure a better water future. Working with our customers is the best way to reduce water use, improve the reliability and sustainability of our water system, and minimize costs. Smart meters provide an outstanding foundation for strong collaboration with our customers. In preparation for this upgrade, Waterworks suspended its periodic meter replacement program in 2013; therefore, over half of the meters currently in service have met their useful life expectancy.