How is my personal/ financial information kept safe?
Waterworks’ online account management system uses several methods to ensure that your information is secure:
*User ID and Password: Your User Name and Password are unique identifiers that only you know. As long as you don't share your User ID and Password with anyone, no one can view your bills or personal information.
*SSL: We use SSL (secure socket layers) which ensures that your connection and information are secure from outside inspection.
*Encryption: We use 128 bit encryption to make your information unreadable as it passes over the Internet.
*Automatic Sign Out: The system automatically signs you out of a session if you are inactive for 20 minutes.
*Sign-In Seal: You have the option of creating a sign-in seal that will be displayed every time you sign in from that device.

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1. How is my personal/ financial information kept safe?
2. Are all computers safe to use?
3. What software do I need to manage my account online?
4. Can I download my bills into Quicken or MS Money?