Bills can be paid online using the online account management system. Go to nnva.gov/waterworks and click “Pay Water Bill.” You can also pay by phone. Simply dial 757-926-1000 and press 2. Bills can be paid in person at City Center (700 Town Center Dr., Newport News, 1st floor) or in the Treasurer's Office at City Hall in downtown Newport News (2400 Washington Avenue). Please be aware that there are different hours of operation at the Treasurer’s Office: 8 AM to 4 PM.