Why is the city digging up the street at night?
If it is the city, it may be because of a sewer leak that has to be repaired by Public Works or it may be Waterworks fixing a water main. This type work is done in “off hours” due to urgency – it may affect many residents or may be posing a health or safety concern. Please note that Virginia Natural Gas repairs gas line leaks and Dominion Power repairs power lines that are down.

Your first step should be to go out to see what color truck it is and/or see what words are on the truck. Waterworks trucks are blue. Virginia Natural Gas and Dominion Power both have their name on their trucks.

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1. I'm concerned about lead in my water (home, school or business). Where can I get more information or get tested?
2. Is Newport News Waterworks open on weekends or evenings?
3. Will the Fire Department fill up my pool?
4. What are the levels of water use restrictions that Newport News Waterworks has at its disposal?
5. Who can give our business permission to use water from a fire hydrant?
6. As a new resident, how can I set up trash (garbage) service?
7. Why is the city digging up the street at night?
8. What is the process I need to follow to switch from a well to city water?