How do I add/update my contact information?
Tap the “Reporter” icon on the app’s home page to create or edit your contact information.

Show All Answers

1. What is the NNVA 311 Mobile App?
2. Will I be charged for using the Smartphone app?
3. How do I navigate the app & enter data?
4. How do I turn on GPS location for my phone?
5. How do I specify or edit the problem location?
6. What can I report via the Smartphone app?
7. What is the “Reporter”?
8. Do I have to provide my contact information to submit a service request?
9. Are photos required?
10. How do I include a photo?
11. What does “Share with Public” mean on the service request page?
12. How can I check the status of my service request?
13. If my phone’s battery loses power, what happens to my service request?
14. How do I add/update my contact information?
15. What is “My Favorites”?
16. Where can I send questions or comments about the app?