News Flash


Posted on: April 27, 2021

Waterworks’ City Center Payment Lobby will Re-Open

Beginning Monday, May 3, 2021, Waterworks’ City Center Payment Lobby will re-open for limited assistance to walk-in customers.  All CDC guidelines will be followed for your safety.  Waterworks’ employees serving you will be wearing masks. Social distancing will be adhered to and only a limited number of customers will be allowed in the lobby at the same time.  We appreciate your cooperation as we work together for everyone’s safety. 
Lobby hours are Monday-Friday 8:00 am to 5:00 pm. For any questions, please call the customer service call center at (757) 926-1000 or email us at

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