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The original item was published from 10/4/2016 2:05:00 PM to 11/28/2016 12:05:03 PM.

News Flash


Posted on: October 4, 2016

[ARCHIVED] New, improved online payment system IS HERE for Newport News Waterworks customers

With enhanced security, mobile-friendly tools and a more simplified ebilling process, the new system offers improved and easy-to-use features for managing accounts. A quick registration is all that’s required to choose your payment method and make paying your bill a smooth and stress-free process. Customers also have the option of a one-time payment with no registration required.

The new online payment system provides:

  • A fresh, new look designed for clarity and effortless online navigation;
  • Enhanced security and heightened account password protection;
  • Mobile compatibility across any electronic device for payments on-the-go;
  • Swift and easy payment option via secure text messaging;
  • Ability to maintain bill payment history; and
  • Simple click-to-pay emails available to make payments without logging in online.

Please visit Waterworks website and Facebook. Customers with questions should contact Newport News Waterworks at 757-926-1000 or

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