To better serve its customers, Newport News Waterworks is launching a new account portal and mobile app on November 1. Both will offer top-of-the-line security, easy-to-use account management tools, and enhanced service options. Using the new e-services portal/app you will be able to:
- view and pay bills;
- receive alerts and reminders;
- schedule payments;
- view account summary and payment/usage history; and
- place online requests for certain services (ex: requesting a meter re-read or reporting low pressure).