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Posted on: October 10, 2018

New Waterworks Account Portal Coming Nov. 1

ww-payment

To better serve its customers, Newport News Waterworks is launching a new account portal and mobile app on November 1. Both will offer top-of-the-line security, easy-to-use account management tools, and enhanced service options. Using the new e-services portal/app you will be able to:

  • view and pay bills;
  • receive alerts and reminders;
  • schedule payments;
  • view account summary and payment/usage history; and
  • place online requests for certain services (ex: requesting a meter re-read or reporting low pressure).

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