A Helping Hand to Those in Need
We use water every day without thinking twice about the safe, clean supply that flows freely from our faucets. In fact, we often take for granted

the fact that whenever we need it, tap water is there for us. Unfortunately, some Waterworks customers face disconnection from water service due to an unexpected crisis that has left them temporarily without the resources to pay their bills. In some cases, these individuals have experienced a personal crisis such as death, disability or unemployment.
The Help to Others (H2O) program can provide relief. H2O is a community-based program that assists people in crisis through the generosity of people like you. Through H2O, families or individuals in danger of losing residential water service because of a family crisis can receive one-time financial assistance to pay their local public utility and/or HRSD bill.
You can help keep the water flowing by donating online at
HRSD’s EZ Pay website or by mailing a check, made payable to H2O, to: H2O Program, HRSD, P.O. Box 5917, Virginia Beach, VA 23471-0917. All donations are tax-deductible, and every cent goes to helping a local family in crisis. Your contribution just might give someone the one-time helping hand they need.