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Newport News Now

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Newport News Now is a daily e-newsletter that launched in March 2016. Articles that ran in our newsletter between March 2016 and March 2018 are available on these pages. Newsletters produced beginning in April 2018 can be viewed on our new daily newsletter page.

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Oct 03

Newport News Waterworks Launches New, Enhanced Online Payment System

Posted on October 3, 2016 at 10:52 AM by Communications Department

The wait is over! Newport News Waterworks customers can now access a brand-new and upgraded online payment system. Top-of-the-line security, convenient navigation, e-billingand easy to use payment tools are at your fingertips.

Why switch to Newport News Waterworks’ online system?

  • The modern and polished design promotes easy navigation throughout the system
  • Enhanced account protection offers better security
  • Mobile compatibility supports payments on the go from anywhere at any time
  • Bill payments can be made via secure text messages
  • Payment history can be downloaded and saved to your computer
  • Bill payments can be made via e-mail without a required log in

A quick registration is all that’s required to choose your payment method and make paying your bill a smooth and stress-free process.

To sign up for e-billing and ensure your next bill payment is quick and convenient. Visit Click "Pay Water Bill" in the top left corner of the page and follow the prompts to register.

Customers also have the option of a one-time easy payment with no registration required.

Any customers with questions regarding Newport News Waterworks’ new online payment system can call us at 757-926-1000 or email us at