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Newport News Now

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Newport News Now is a daily e-newsletter that launched in March 2016. Articles that ran in our newsletter between March 2016 and March 2018 are available on these pages. Newsletters produced beginning in April 2018 can be viewed on our new daily newsletter page.

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Feb 21

311 Is Now Taking Animal Control Calls

Posted on February 21, 2018 at 9:29 AM by Communications Department

8-22 311The same place you can report potholes and ask about trash collection is now taking calls for Newport News Animal Services, which provides animal control support for the cities of Newport News and Poquoson. Calls to the Animal Services phone number 595-PETS (7387) are now answered by a 311 Contact Center call taker. Residents can reach the Newport News 311 Center directly by dialing 311 within city limits or 933-2311 from outside of the city and speak to a live person anytime Monday through Friday from 7 a.m. to 6 p.m. The center can also be reached via email at

Citizens can call 311 to report a stray dog, a lost pet or a dead animal on a city road. An animal control officer is on duty daily from 7 a.m. to 9 p.m. and will respond to afterhours emergency requests. 311 can also help with information about pet licensing requirements, the best way to keep your pets safe during disasters, and other helpful tips. To find more information on Newport News Animal services, visit their website