Technical Support

Technical Support is made of multiple groups within the Department of Engineering that provides support to citizens and city staff. The group is made up of Drafting, Surveying, and Document Management. Our goals are to provide the best information available to the Citizens and city staff of Newport News.

Drafting / AutoCAD

This division provides engineering drawings and assistance to engineers by research and survey data. They also provide layout and design work using Civil 3D software by Autodesk for sewers, drainage, pump stations, streets, and utilities. They also maintain and store drawings by hard copy and convert to digital files.


The surveying group is a integral part of the city as a whole, as the group works with many city departments, gathering information to assist in design of streets, storm sewer, sanitary sewer, buildings, parking lots, dredging of basins, or for as-built data of each of the aforementioned projects. Surveying established citywide survey control for both city survey projects and private industry. Also, does extensive courthouse research for title search and deed references, as well as plat review.

Surveying gathers data to assist in the citywide GIS system to help insure we are producing the most accurate project possible. Utilize many diversified pieces of surveying equipment such as Global Position Systems (GPS), robotic total stations, as well as Civil 3D into our everyday operations. Surveying is an ever-changing field, and the city of Newport News Surveying group is constantly learning and adapting to keep abreast of the needs of the city as a whole.

Document Management

The Department of Engineering currently maintains multiple documents from plans to letters. The purpose of this group is to scan (image) documents and incorporate them into Laserfiche.