Our mission is to enhance the quality of life in the City of Newport News by providing professional public works services to safely and efficiently manage the City’s infrastructure.
Department Accreditation
We are proud to be one of 174 agencies in the United States and Canada accredited by the American Public Works Association. Accreditation demonstrates our commitment to continuous improvement in the delivery of public works operations and services to the community. By voluntarily evaluating our policies, procedures and practices against nationally recognized management practices determined appropriate for our agency, we assess our strengths, weaknesses, and how best to improve the delivery of service.
The accreditation process involves a thorough internal review of our agency, followed by an onsite or virtual accreditation visit whereby a team of reviewers examines our documentation and conducts interviews with selected agency staff as well as chief elected and appointed officials. Newport News Public Works achieved full accreditation in 2003 and re-accreditation in 2006, 2010, 2014, 2018, and 2022.