An outdoor payment drop-box is available 24-hours a day.
Payment Only Customer Service Location Our payment only Customer Service location is open Monday through Friday from 8 AM to 4 PM at:
Newport News City Hall - Treasurer's Office2400 Washington Avenue, Newport News, VA 23607
We take Waterworks and HRSD payments only. An outdoor payment drop-box is available 24-hours a day.
Customer Service Call Center For information regarding:
To better serve you, use the online portal or the mobile app. Download the mobile app from the App Store (iOS) or Google Play (Android) by searching for My NNWW Water App