311 Contact Center

Ask a Question or Request a Service with 311

The City of Newport News is proud to offer a 311 Contact Center to our residents. Through this service, residents can request a city service or ask questions about city-related issues online, by phone or email, or with our 311 mobile app. Listed below are the requests you can submit online and on our mobile app. If you don't see the service you need, call us at 757-933-2311.

Contact Us

  1. Hours

    Monday - Friday
    7 AM - 6 PM

    Download Our App

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  1. Online
  2. Phone
  3. Mobile App