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Important: Please read below before clicking Pay Online Now button.

Newport News Waterworks Launches New, Enhanced Online Account Management System!


If you have paid online before, please note that when you click Pay Online Now you will be re-directed to the new page. If you have previously bookmarked our online payment site, please delete that bookmark and establish one to our new account log-in page. 

A quick registration is all that's required to choose your payment method and make paying your bill a smooth and stress-free process. Thanks for using the online payment option!

Pay Water Bill Online

Privacy Statement 6/7/2016


Newport News Waterworks requests that customers supply various personal data when processing a transaction, such as name and address, credit card information, email address and telephone number.

We use this data for the purpose of processing the transaction or communicating with the customer about the status of a transaction.

We treat this customer information as private and confidential, and we do not disclose your data to any other third parties. We are committed to safeguarding the privacy of our customers' personal data.

Please Note: For payment and online services, cookies must be enabled. If there are issues accessing the page, email for assistance.