Skip to Main Content
Do Not Show Again
How Do I...
Departments & Offices
Services & Information
How can I contact Waterworks via the Web or email?
Can I pay my HRSD (Hampton Roads Sanitation District) bill from the Waterworks payment system?
Where can I get a backflow report?
Who can give our business permission to use water from a fire hydrant?
I need to fill my swimming pool/hot tub. Can I get a discount on my water?
How can I find out if my water tap fee has been paid?
My water bill is UNUSUALLY high. Is there anything I can do about it?
Who do I contact to have water connected or questions about my water bill?
If I’ve sold a house, when the buyer turns on the water does that automatically end the seller’s account or does the seller still need to contact Waterworks Customer Service?
Is Waterworks the same as HRSD?
Who in the city can help me with low water pressure?
Can you recommend a plumber?
Who do I call for a minor outdoor water emergency, like a leaking water meter?
Are there fire hydrant problems that are causing me to lose water pressure?
What is the Waterworks emergency number to report a water main break?
Who is responsible for maintaining fire hydrants?
Slideshow Left Arrow
Slideshow Right Arrow