FAQs
- How can I contact Waterworks via the Web or email?
- Can I pay my HRSD (Hampton Roads Sanitation District) bill from the Waterworks payment system?
- Where can I get a backflow report?
- Who can give our business permission to use water from a fire hydrant?
- I need to fill my swimming pool/hot tub. Can I get a discount on my water?
- How can I find out if my water tap fee has been paid?
- My water bill is UNUSUALLY high. Is there anything I can do about it?
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- Who do I contact to have water connected or questions about my water bill?
- If I’ve sold a house, when the buyer turns on the water does that automatically end the seller’s account or does the seller still need to contact Waterworks Customer Service?
- Is Waterworks the same as HRSD?
- Who in the city can help me with low water pressure?
- Can you recommend a plumber?
- Who do I call for a minor outdoor water emergency, like a leaking water meter?
- Are there fire hydrant problems that are causing me to lose water pressure?
- What is the Waterworks emergency number to report a water main break?
- Who is responsible for maintaining fire hydrants?
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