Drinking Water Quality
Drinking Water & Water Quality Report
Newport News Waterworks is committed to providing a reliable supply of high-quality water to our customers. Your drinking water is treated and tested using state-of-the-art equipment and advanced procedures, and it meets state and federal standards for quality.
We hope that you will take a moment to view the Annual Water Quality Report (PDF). This link will take you to both the primary water quality report (for customers in Hampton, Newport News, Poquoson, lower York county and James city county) as well as the Lightfoot Well System report (for our customers in the Lightfoot area of York county) and the expanded versions of each. The expanded version lists additional test results not in the printed version. Paper copies of the report are available at all local libraries in our service area and in our walk-in customer service lobby at City Center Oyster Point (700 Town Center Drive, Newport News). A paper copy will be mailed to you upon request - just call us at 757-926-1000.
Treating Our Drinking Water
Waterworks treats both surface water and brackish groundwater. The surface water is pumped from our reservoirs to our treatment plants. The water passes through screens and then aluminum sulfate (alum) and polymer are added. These chemicals cause tiny particles in the water to cling together (coagulation), making the particles easier to remove. After the water is clarified, ozone or chlorine (disinfection) is added to kill microorganisms such as bacteria and viruses. The water is then sent through filters to remove any remaining particles (filtration). Lime is added to adjust the pH, fluoride is added to prevent tooth decay in children, and zinc orthophosphate is added to control corrosion inside the pipe system. Finally, chloramines, the secondary disinfectant, are added to maintain disinfection through the pipe system to your home or business.
The brackish groundwater is pumped to our desalination plant located at our Lee Hall facility. Using a process called reverse osmosis, water is forced by high pressure through membranes that can remove the salt and most other contaminants to produce very high-quality water. The water is blended with treated surface water and sent to our customers.
Sampling Our Drinking Water - 2019 Lead and Copper Compliance Monitoring Results
Initially in 1991 the United States Environmental Protection Agency (EPA) mandated that water utilities do two 6-month consecutive samples of their distribution system specifically testing for levels of lead and copper. The number of sample sites was determined by EPA and was based on the population of the serviced area. Compliance is based on the 90% of the samples (90th Percentile) having a lead concentration less than or equal to 15ug/L and a copper concentration less than or equal to 1,300 ug/L. If both of the initial 6-month samplings results do not exceed the 15 ug/L Lead Action Limit then the utility could reduce the frequency of sampling to annually with a reduced number samples with State’s approval. Once again if the samples from the three annual sampling events did not exceed the Action Limits for Lead the utility could further reduce the frequency of sampling to once every 3 years with State approval. Annual and triennial sampling occurs during the summer months (May-September) because these are the months in which the highest lead levels are expected to occur.
2019 Lead and Copper Compliance Monitoring Results
Newport News Waterworks samples every 3 years both the Lightfoot System and the Newport News System (Lower Peninsula System). The number of samples are 21 and 50 respectively. The tabular results of the 2019 Lead and Copper samples taken are provided: Lightfoot System and Newport News System. Important information about Lead In Drinking Water is provided by the Virginia Department of Health (VDH).
The results are given in micrograms per liter (ug/L) or parts per billion (ppb). Under the authority of the Safe Drinking Water Act, the Environmental Protection Agency (EPA) set the Action Level for lead in drinking water at 15 ug/L. The Action level is the concentration of a contaminant which, if exceeded, triggers treatment or other requirements which a water system must follow. For compliance with the Lead and Copper Rule, 90% of the samples collected and analyzed (90th percentile value) must have a lead concentration less than 15 ug/L or copper level less than 1,300 ug/L.
For the Newport News Waterworks Lightfoot System, 21 samples were collected, and the 90th percentile lead concentration was 1.18 ug/L. The 90th percentile for copper was 37.90 ug/L. Only 4 samples had detectable lead. The highest lead sample had a concentration of 2.15 ug/L, and the range of results was 0.00-2.15 ug/L. For copper, the range was 12.60-62.40 ug/L; the highest copper concentration was 62.40 ug/L.
Newport News Waterworks
For the Newport News Waterworks (Lower Peninsula) System, 50 samples were collected, No samples had detectable lead. The 90th percentile for lead concentration was 0.00 ug/L; the 90th percentile for copper was 52.50 ug/L. For copper, the range was 8.18-319.00 ug/L, with the highest copper concentration at 319.00 ug/L.