RapidSOS (Citizen Database)/Marcus Alert

In an emergency, the Newport News Police Department understands that every second counts. First responders often report the need for more data when responding to a call. For example, a significant medical or mental health condition, a communicable disease, allergies, or any necessary or special medical equipment needs. Also, some locations are difficult to find without additional details or a significant landmark.

In Newport News, we are actively addressing these issues by partnering with RapidSOS. RapidSOS is a web-based tool that enables our 911 dispatchers to access location and supplemental data such as medical conditions. The Emergency Health Profile component of the system allows citizens to voluntarily create an opt-in profile via emergencyprofile.org, where they enter demographic and health information that may be critical in responding to an emergency.

The profile associates with the participant’s cell phone number so that when they call 911, their information appears on a dispatcher’s screen. The information helps first responders with the critical data they need to better care for people in an emergency when they arrive on the scene.

The information you provide is confidential and is used exclusively by 911 dispatchers and first responders for situational awareness only. There is no cost to use the system. Participation is strictly on a voluntary basis and the information you provide is maintained by the Emergency Health Profile Association.

In addition, the recent Marcus Alert Legislation, passed by the Virginia General Assembly, requires all localities to implement a database for individuals to have the ability to voluntarily self-report behavioral health issues, mental health illness, a developmental or intellectual disability, or brain injury. RapidSOS will enable us to meet the requirements as set forth in this new legislation, and much more.

To sign up, for yourself, or if you are a legal guardian(1) and wish to register that person, or for more information, click the link below or visit emergencyprofile.org.

In Newport News, we are connecting life-saving data with 911 dispatchers and first responders.

(1)The parent or legal guardian of such individual if the individual is under the age of 18; or a person appointed the guardian of such person as defined in Virginia Statute §64.2-2000.

To register, click here.