The Compliance department educates business owners regarding local business tax liabilities, encourages voluntary compliance with local and state regulations, and enforces Newport News business tax ordinances.

Compliance department staff include field representatives and business tax auditors.

Field representatives are in the field daily assisting business owners with a variety of issues. The field representatives assist new businesses with obtaining a business license, registering for the collection of business related taxes, and providing general information about operating a business in Newport News.

The business tax auditors are responsible for reviewing tax filings to ensure taxes are accurately reported and assessed. Business tax auditors also review business tax classifications to ensure local and state tax laws are applied uniformly and equitably.