Fire Hydrant Meter Applications (PDF) can be accessed online or requested through the Waterworks General Services Division Meter Shop at
425 Industrial Park DriveNewport News, VA 23608Phone: 757-234-4913Hours of Meter Operations is 7am - 3pm, Monday - Friday
PLEASE NOTE: Effective January 2024 - NO payments will be made at our Lee Hall Complex; you will need to visit City Center Customer Service Office at 700 Town Center Drive, NN 23606
FY 24 Meter Costs are listed below.
NEW!! Effective January 2024, all payments must be made at our customer service center located at 700 Town Center Drive, Newport News, within City Center between 8am - 5pm, Monday - Friday.
Once you had completed your application and made your payment you may pick up your meter at Waterworks General Services Division Meter Shop (Lee Hall Complex) between 7am-3pm, Monday - Friday.
Applicants shall call readings in each month and must reapply for a Hydrant Meter Service Permit annually. Failure to call in monthly readings will result in a $25 charge assessed to the account.
Customers pay current water commodity rates and service fee. Monthly Service Fee is 1″ = $42 and 3″ = $160.