Contact PRAS

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Our Shelter address is:

5843 Jefferson Avenue
Newport News, Virginia 23605
757-933-8900 FAX: 757-933-8917

Shelter Manager: Roger Iles   ilesrw@nnva.gov
Superintendent of Operations: Amy Burnup  burnupak@nnva.gov  
Operations Supervisor: Jacob Ervin  ervinjs@nnva.gov
Foster/Volunteer & Outreach Coordinator: Tiffany Webb: webbtr@nnva.gov
Adoption Coordinator: Krista Smith: smithkb@nnva.gov
Intake Coordinator: Erica Lewis: lewisem@nnva.gov


Need to contact us by email?

PRAS is unique in that we have two lobbies to support our operational needs. Please see below for the Hours of Operation that vary for each part of our facility

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PRAS Adoption Lobby

757-933-8916 | First entrance on the left

Hours of Operation

  • Monday: 12 PM - 5 PM
  • Tuesday: Closed
  • Wednesday: 12 PM - 5PM
  • Thursday: 12 PM - 5PM 
  • Friday: 12 PM - 5PM 
  • Saturday: 11 AM - 5 PM
  • Sunday: 12 PM - 5PM 

PRAS cannot guarantee starting a new meet and greets with animals for adoption after 4 PM.

Owner Surrender & Lost/Found

757-933-8919 | Second entrance on the left

Hours of Operation

  • Monday - Sunday: 8 AM - 5 PM

We allow up to two guests in this lobby.

PRAS cannot guarantee starting owner surrender process for new animals after 4:30 PM.


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