Family Medical Leave


The Family and Medical Leave Act (FMLA) is a federal law which provides up to 12 weeks of FMLA job-protected leave (or up to 26 weeks of military caregiver leave to care for a covered service member with a serious injury or illness) during a 12-month period to eligible City of Newport News employees.

Effective January 1, 2021, The Standard will administer the city’s FMLA requests and disability claims.

How do I notify The Standard about an FMLA absence and disability?

Call the Absence Management Service Center at 833-571-1200.

— OR —

Log in at

Note: First-time users will need to create an account. The webpage has a step-by-step guide on how to do this.

When I call to report my FMLA absence or disability claim, what questions will I be asked?

Besides answering other questions about your FMLA absence, you will be asked to provide the following information:

• Employer name: City of Newport News

• Group Policy number: 758991

• Employee ID number

• Last day you were at work

• Reason you are requesting leave

• Physician’s contact information (name, address, phone and fax number)

Additional information