The Newport News Fire Training Bureau is responsible for providing all fire and emergency medical services (EMS) training for newly hired and incumbent department personnel.

The Bureau delivers programs developed by the Virginia Department of Fire Programs (VDFP) and the National Fire Academy (NFA). All of the initial EMS training is delivered through a partnership with Tidewater Community College (TCC), and annual or in-service training is provided through a partnership with Riverside Regional Medical Center. The Bureau's goal is to ensure that department personnel receive and maintain the most current training according to accepted standards.

The training center campus houses classrooms, offices, a four-story training tower, and a two-story live burn building, as well as various specialized training props.