The Operations Division is the largest division of the department and has the most contact with the community, whether through public education events, smoke detector installations, inspections, or responding to calls.  Operations consists of Fire, Emergency Medical Services (EMS), and Special Operations which is separated into the Bomb team, Hazardous Materials Team, Marine Incident Response Team and Technical Rescue Team.  Providing multiple operational components allows the department to respond to most any call for service without delay or relying on outside resources, while maintaining the ability to continue to respond to other calls.  The goal of operations is to provide effective and efficient response to every call for service, whether it is in Newport News or in support of our neighboring departments.