Employee Assistance Program (Optima EAP)

All City of Newport News employees and their immediate family members are eligible for a city-paid benefit called Employee Assistance. An Employee Assistance Program or EAP is a special benefit to help you and your family members with personal, marital, family and job-related problems. The goal of the program is to assist employees in achieving and maintaining happy, healthy and fully productive lives both on and off the job.

Optima EAP is a helpful resource for helping employees and their families identify and resolve problems and concerns that may affect job performance or home life. Whether you’re trying to improve your relationship, provide direction for a child, better manage stress, deal with a difficult co-worker, care for an elderly family member or make changes in your life, Optima EAP is here to help.

It has been estimated that between 12 and 18 percent of employees experience personal problems that adversely affect their attendance, attitude, conduct, and working relationships. These problems can have a direct impact on employee productivity.

Smart employers know that employees don't always leave their personal problems at the door when they come to work. What affects an employee's personal life may affect the employee at work. Giving employees access to a free, professional, and confidential resource can help them resolve personal problems easier and more quickly. Research has shown that EAPs are an effective way of helping employees, and can reduce the risk and loss that can accompany unresolved personal problems--absenteeism, accidents, lower productivity, injuries and higher workers compensation costs, turnover, interpersonal conflict on the job, and low morale to name a few.

For more information regarding EAP, please contact:

Optima EAP
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