2020 Open Enrollment Information
Effective January 1, 2020, the city will have a new medical provider !
Eligible employees may choose from two medical plans (detailed information is available below):
- Optima Point of Service (POS) Plan
- Optima Equity High Deductible Health Plan (HDHP) with an optional Health Savings Account (HSA)
An Optima Health dedicated website located at www.optimahealth.com/nnva is available with resources to help you make the most of your new plan.
Optima Health Member Services is available to answer your questions by phone 757-552-7110 or 1-800-229-1199; Monday-Friday between the hours of 8:00 a.m.-6:00 p.m.
*Outside of Open Enrollment, you can only make benefit changes if you have a Qualifying Life Event or under Special Enrollment Rights.
Know your ESS-Self Service log-in information